Use My Benenden to manage your account, view your rewards and discounts, register to become an active member of our democracy and find out about the services available through your Benenden Health membership.
Registering for My Benenden is quick to do; all you need to have ready are your membership number and personal details.
It's easy to manage your membership with My Benenden. You can:
Login or register today.
Contact us by phone
Our Member Services team are available to answer any questions you may have.
Lines are open from 8am - 5pm Monday to Friday (excluding Bank Holidays).
Call us on 0300 304 5700
Start enjoying great discounts on a range of products today:
Discounted membership at over 3,700 gyms. Save up to 25%.
Great savings on gift cards.
Great savings at Vision Express.
Discount on over 4,000 Virgin Experiences. Save 20%.
Up to 10% off Apple tech.
And much more.
Terms and conditions apply.
Find your membership number or update your address, telephone number and email address.
Your guide to help you get the most from your Benenden Health membership.
You can add as many people as you like to your membership for only £15.50 per person, per month.
As a Benenden Health member, you’ve now got even more healthcare membership benefits right at your fingertips.
The Benenden Health App brings together a wide-ranging choice of articles, videos, recordings and much more to support your mental wellbeing, fitness and nutritional needs. Our app can be used by any healthcare member, whether you pay for yourself, or your employer pays.
Book and take GP phone and video consultations on your phone.
Access 24/7 support from our Mental Health helpline.
After six months of membership, you can request access to private Medical Diagnosis, in just a few simple steps.
After 6 or 24 months^ of membership you can request access to Surgical Treatment.
Access your My Benenden account to explore exclusive member rewards and discounts as well as booking online health and wellbeing classes.
Manage your membership - update your personal details quickly and easily.
Use the Wellbeing Hub to access a wide-ranging choice of articles, videos and recordings to support your mental wellbeing, fitness and nutritional needs.
^ If you're resident in England, Wales or Scotland when joining you can request Surgical Treatment after six months of membership.
If you're resident in Northern Ireland and joined us before 19 February 2024, you can request Surgical Treatment after six months of membership. If you joined us on or after then you can request Surgical Treatment after 24 months of membership.
A wellness library in your pocket, giving you immediate access to:
Wellbeing: 20+ eLearning programmes covering sleep, nutrition, mental wellbeing and movement.
Fitness: 15+ exercise programmes and over 200 videos, including seated exercises, to help you stay fit and healthy.
Nutrition: Over 200 video recipes for you to try out.
Be Calm: A selection of self-guided meditation sessions to help manage stress levels.
To use the Benenden Health App, you must have registered for a My Benenden Account – you can use these credentials to log in to the app.
If you haven’t already done so you can easily create an account via the app or through My Benenden.
As a member of Benenden Health we may be able to help if you're experiencing financial hardship through a health or wellbeing issue.
Where we may be able to help you:
Assistance can come in a wide range of forms depending on the needs of the individual. Our maximum grant for treatment and equipment is up to £3,000 and financial requests are up to £1,000.
To request our services please ensure that:
1. You're an existing member of Benenden Health.
2. You have your membership number to hand.
3. You've been with us for 6 or 24 months^ before requesting certain services. (Minimum wait times and exclusions apply).
Services available from day one of membership
Call us on 0800 414 8247 and select option 1
Call 0800 414 8247 and select option 2
Call 0300 304 5700
Services you can request after 6 months of membership
Call us on 0300 304 5700
Only if you've been referred by your NHS GP Practice and your NHS wait is over our current threshold.
Call us on 0300 304 5700
Call 0800 414 8247 and select option 2
Call us on 0300 304 5700
Services you can request after 6 or 24 months^ of membership
Call us on 0300 304 5700
Only if you have been advised you need a procedure and your NHS wait is over our current threshold. We'll require details of your CCSD code.
View the procedures we cover
^ If you're resident in England, Wales or Scotland when joining you can request Surgical Treatment after six months of membership.
If you're resident in Northern Ireland and joined us before 19 February 2024, you can request Surgical Treatment after six months of membership. If you joined us on or after then you can request Surgical Treatment after 24 months of membership.
As a member of Benenden Health we may be able to help if you're experiencing financial hardship through a health or wellbeing issue.
Where we may be able to help you:
Assistance can come in a wide range of forms depending on the needs of the individual. Our maximum grant for treatment and equipment is up to £3,000 and financial requests are up to £1,000.
