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9am-5pm, Mon - Fri excludes Bank Holidays

On 24th and 31st December our phone lines will close at 3pm

Accessing services
(For existing members)

8am-5pm, Mon-Fri excludes Bank Holidays

On 24th and 31st December our phone lines will close at 3pm

Member helplines
(For existing members)
24/7 GP Helpline
Mental Health Helpline


Open 24 hours, 7 days a week

More contact details >
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24/7 Mental Health Helpline

You can call our helpline 24 hours a day, 7 days a week for immediate emotional support and signposting for problems such as mild to moderate anxiety, depression, bereavement, relationships, legal and debt concerns.

Available from day 1

What's included

  • You can access our Mental Health helpline 24 hours a day, 7 days a week.

  • Receive immediate guidance and reassurance that can guide you to the most appropriate services and resources to help you.

  • You can access this service when travelling overseas.

  • After six months of membership, you can also request structured short-term support for mild to moderate distress, including common mental health problems.

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Healthcare done different

We’re not a health insurance provider. We’re a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.

  • No age limits.
  • Everyone is accepted (all UK residents).
  • No quotes, hidden fees, or excess to pay.
  • No medical questionnaire required.

Only £15.50* per person, per month.

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We're the trusted healthcare provider of 870,000+ people in the UK
Trustpilot
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"I joined Benenden Health on the recommendation of a friend and have already been impressed with their patient care. I required a scan and my GP told the waiting list would be 18 -24 months. Contacted Benenden Health, had the scan within 2 months. My wife has also become a member. It has given us great peace of mind for the future."

Colin - Joined 2021

"From my first call to Benenden Health requesting help with physiotherapy, to having my first face to face appointment which took less than a week, I am already making progress with my treatment. Everyone I have dealt with have been really helpful and offered first class help and advice. Thank you!"

Pamela - Joined 2016

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Sue - Joined 2010

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Helen Graham - Joined 2010

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How to access our 24/7 Mental Health Helpline

Available from day one of membership

  1. To access immediate emotional support

    You must be a Benenden Health member. Please have your membership number to hand.

  2. Contact us

    Call us on 0800 414 8247 from the UK or +44 800 414 8247 from abroad. Please select option 2.

Please note this helpline isn't intended to provide emergency support. If you're experiencing a crisis or require emergency support, please contact the relevant emergency services. In case of an emergency in the UK, please dial 999.

Please ensure you've read and understood what is and isn't included.

Suffering from self-harm, suicidal thoughts or an eating disorder?

These are serious and acute conditions. At Benenden Health, unfortunately, we don't offer the intensive help you might need. We urge anyone experiencing these conditions to contact their registered GP practice or the Samaritans.

Seek help today.

  • Call Samaritans: 116 123

  • Call the non-urgent NHS helpline: 111

  • Urgent call: 999

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