9am-5pm, Mon - Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
8am-5pm, Mon-Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
Open 24 hours, 7 days a week
Making a private healthcare claim
Option 1 - Benenden Health App
There's a whole new world of health with the Benenden Health App. In just a few quick taps, you can access many of our services through the app. That includes making a claim if you need to.
How to claim
Download the app and start your claim today.
- Medical Diagnostics*
- Surgical Treatment*
- Book a GP consultation
- Access our Mental Health helpline
- Physiotherapy services*
To request our other services please contact us.
*Some services are available straight away and some are available after six or 24 months^. Please check the app for more details.
Download the app
Option 2 - Call us
Please select an option below to be taken to the service you're looking for. The service page will highlight what is and isn't included and will tell you the process and phone number to use. Some services are available straight away and some are available after six or 24 months^.
^ If you joined us before 19 February 2024 you can request Surgical Treatment after six months of membership. If you joined us on or after 19 February 2024 you can request Surgical Treatment after 24 months of membership.
