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Join or find out more
Become a member

9am-5pm, Mon - Fri excludes Bank Holidays

Accessing services
(For existing members)

8am-5pm, Mon-Fri excludes Bank Holidays

Member helplines
(For existing members)
24/7 GP Helpline
Mental Health Helpline


Open 24 hours, 7 days a week

Making a claim

Making a private healthcare claim

There's a whole new world of health with the Benenden Health App. In just a few quick taps, you can access many of our services through the app. That includes making a claim if you need to. 

How to claim

Download the app and start your claim today. 

  • Medical Diagnostics*
  • Surgical Treatment*
  • Book a GP consultation
  • Access our Mental Health helpline
  • Physiotherapy services*

To request our other services please contact us. 

*Some services are available straight away and some are available after six or 24 months^.  Please check the app for more details. 

Download the app

Download the app on the Apple App store

Download the app on the Google Play store

Option 2 - Call us 

Please select an option below to be taken to the service you're looking for. The service page will highlight what is and isn't included and will tell you the process and phone number to use. Some services are available straight away and some are available after six or 24 months^. 

 

^ If you joined us before 19 February 2024 you can request Surgical Treatment after six months of membership. If you joined us on or after 19 February 2024 you can request Surgical Treatment after 24 months of membership.