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8am-5pm, Fri
8am-5pm, Mon-Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
Open 24 hours, 7 days a week
We've teamed up with your employer to help you look after your health and wellbeing. With a Benenden Health membership, you have access to a range of private healthcare services all for just £15.50 per person, per month that you can pay through your salary.
What’s more, when you join through your employer healthcare scheme, you can access all the services straightaway, including those that would normally have a six-month or 24-month wait. With a Benenden Health membership, you can access care such as 24/7 GP and Mental Health helplines, plus speedy access to services such as Physiotherapy, Medical Diagnostics and Surgical Treatment.
The following services usually have a six-month or 24-month wait, but you can access these straightaway as part of your employer benefit.
Simple – everyone is accepted for the same price with no exclusions for pre-existing conditions.
Smart – we complement the great work of the NHS and exclude some of the major things they do well.
Affordable – only £15.50 per person, per month, with no quotes and no excesses to pay. The price doesn’t rise with age or service use but is reviewed annually.
We were founded in 1905 to bring people together to pay for medical care when they might need it, and we continue to exist for the sole benefit of our members and remain a not-for-profit organisation.
We offer an affordable alternative to health insurance for only £15.50 per person, per month.
We have a national network of over 500 facilities providing members with access to diagnostic consultations and tests.
We also have a national network of 43 specialist hospitals which includes five hospitals for paediatric services at which we can authorise your surgical and other treatment procedures.
Members living within our calculation of a two hour drive time of the Benenden Hospital will undergo their diagnostic and surgical treatment services at Benenden Hospital which is a CQC 'Outstanding' rated hospital. Subject to the availability of the required specialty.
And our healthcare includes even more
You can call the 24/7 GP Helpline to book an appointment with a UK‑based GP for you and your family as soon as you join.
You can also request access to Physiotherapy, Diagnostics and Surgical Treatment when there's a wait above our current NHS wait time threshold.
"After 4 weeks of trying to navigate my local GP surgery e-consultation system and getting nowhere, I remembered I have Benenden Health through work and could access a GP 24/7. I phoned today and booked an appointment, had my telephone appointment and collected my prescription all within a 4 hour period. What an excellent service you provide. Thank you Benenden Health.”
Fiona, member since 2021
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Access 24/7 GP services and request support through our Mental Health helpline.
Request access to private Medical Diagnosis and Surgical Treatment in just a few simple steps.
Use the Wellbeing Hub to access a wide-ranging choice of articles, videos and recordings to support your mental wellbeing, fitness and nutritional needs.
Join our Online Community and connect with like-minded members, share experiences and hints and tips.
The following services usually have a a six-month or 24-month wait, but you can access these straightaway as part of your employer benefit.
We complement the NHS by offering access to private healthcare when members experience delays with NHS appointments. We’re aware that the private healthcare network is also facing demands due to the pressures within the NHS. Your consultant/healthcare provider will be able to give you guidance, should you face any delays in accessing the service you need.
Service exclusions
There are limits and exclusions which apply to your membership. Our healthcare services are provided on a discretionary basis and are subject to the resources we have available. Some cases can be dependent on a referral by a qualified NHS practitioner. NHS wait times and the type of treatment required. Examples of medical treatment not on our approved procedures list are joint replacements, and brain, heart and cancer treatment. For further information on limits and exclusions please refer to the Guide to Benenden Healthcare.
Get a £20 Lifestyle e-gift card when you join and an additional £10 Lifestyle e-gift card for every new person you add to your membership at the same time.
Choose vouchers from over 200 of the UK’s best-loved brands. Why not treat yourself to a delicious meal, or spend your e-gift card on the latest in beauty, home or entertainment?
View a full list of retailers.
*Terms and conditions
You'll receive £20 Lifestyle e-gift gift card when you join as a new member and an additional £10 Lifestyle e-gift card for every new person you add to your membership at the same time.
Offer only applies when you join through your employer by completing the employee opt-in form and sending it to your employer.
E-gift cards will be sent via email within 52 days of the new member's join date and they must be current members at the point the gift card is sent.
A valid email address must be included in your Opt-in form to receive this offer.
No alternative to this promotion will be offered.
To receive this offer, all new members' start dates must be between the 1 October 2024 to 1 November 2024.
This offer cannot be used in conjunction with any other offer, unless specifically stated.
If you decide to join, your employer will deduct your membership from your salary. It’s all taken care of for you.
If you have a company intranet where you can sign up, log in to your company intranet today. Otherwise, download and fill out the Employee opt - in form.
Remember, you can add family to your membership for £15.50 per person, per month by including them in the opt-in form.
You have 60 days from your membership start date to add family and they too will be able to access to all our services straightaway.
Otherwise, any family added after 60 days will have:
Immediate access to the following services: 24/7 GP Helpline, 24/7 Mental
Health Helpline and Care Planning and Social Care Advice
A wait of six months for the following services: Medical Diagnostics,
Physiotherapy, Mental Health Support, Cancer Support and Treatment of Tuberculosis
A six months wait to access Surgical Treatment for residents of England,
Wales or Scotland or a 24 months wait for residents of Northern Ireland
To add family to your membership, simply add them to the Opt-in form.
Send the form to your HR department and they’ll process your request. Once your details have been passed to us by your employer, we’ll send you your membership pack using the email you've supplied on the employee opt-in form. Your membership pack has the information about your membership such as your membership number, start date and everything you need to know about how to access our services.
