9am-5pm, Mon - Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
8am-5pm, Mon-Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
Open 24 hours, 7 days a week
Cancer Support
If you have cancer you can request our Cancer Support service, which provides access to a registered nurse who will provide you with emotional and practical support and advice.
What's included
We’ll provide you with access to a dedicated nurse for telephone support. Your nurse will call or email you as agreed to discuss concerns or questions you have in relation to your illness. This service will continue for as long as your nurse feels their support is required.
The type of support and information provided will be tailored to your specific needs and may include:
- Understanding your diagnosis and its potential consequences.
- Helping you to prepare questions ahead of consultations or supporting you afterwards to understand what’s been discussed.
- Helping you to access services available from the NHS and other organisations.
- Supporting you emotionally.
- Practical advice on dealing with the implications of cancer.
- Helping with the adjustment to life after cancer.
- Preparing you to return to work and supporting you after your return.
Your nurse will offer their assistance where they can and, in their clinical discretion, may:
Identify, arrange and pay* for services or therapies delivered by third parties to help you with issues related to your condition including short-term home care and complementary therapies.
Arrange and pay* for specialised clothing, head coverings and prostheses.
Signpost you to one of the other membership services provided by Benenden Health such as the 24/7 Mental Health Helpline, Mental Health Support, or Physiotherapy.
Signpost you to the Benenden Charitable Trust, which can provide grants towards any other items which may help you. Please note, as a member, you can apply directly to the Charitable Trust with enquiries about financial help. Learn more about what may be available to you and how to apply through the Benenden Charitable Trust.
Signpost you to local and national charities, organisations and support groups.
This service can also be requested by members who have been diagnosed with tuberculosis.
* This is subject to a per case budget agreed with our Service Partner.
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Healthcare done different
We’re not a health insurance provider. We’re a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.
- No age limits.
- Everyone is accepted (all UK residents).
- No quotes, hidden fees, or excess to pay.
- No medical questionnaire required.
Only £15.50* per person, per month.
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How to access Cancer Support services
Available after six months of membership
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Contact us
Call us on 0300 304 5700 between 8am and 5pm (Monday - Friday), for authorisation.
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Following authorisation
We’ll provide you with contact details to arrange your first telephone call with a nurse.
Please ensure you've read and understood what is and isn't included.
Calls to 03 numbers from UK landlines and mobiles cost no more than a national rate call to 01 or 02 numbers. If you receive inclusive free calls to 01 or 02 numbers with your landline or mobile tariff, calls to 03 numbers will also be included.
