9am-5pm, Mon - Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
8am-5pm, Mon-Fri excludes Bank Holidays
On 24th and 31st December our phone lines will close at 3pm
Open 24 hours, 7 days a week
An alternative choice of healthcare cover
Healthcare done different
We're not-for-profit and proud of it. What really makes us different is that we're run for our members, and everything we do is for our member community.
When we say we're here for everyone, we mean absolutely everyone can join+. And everyone pays the same price.
Britain, it's time to join the 870,000+ people already enjoying affordable private healthcare.
.
We've got you
With affordable healthcare services for everyone, we want to make healthcare
accessible to all.
Only £15.50*
per person,
per month
6 months
24 months
More from your membership
From day one:
- Discounted membership at over 3,700 gyms. Save up to 25%.
- Great savings at Vision Express.
- Wellbeing Hub - access nutritional recipes and online programmes including sleep and mindfulness.
- Fitness classes live and on demand including pilates, combat fitness and seated exercises.
- Discount on over 4,000 Virgin Experiences. Save up 20%.
- Up to 10% off Apple tech.
Terms and conditions apply.
How our healthcare works
We complement the NHS
We don’t replicate some of the major services provided by the NHS such as joint replacements, brain, heart or cancer treatment.
Access Diagnosis and Surgical Treatment when NHS wait times are too long
For some services we'll ask for a NHS referral and are subject to NHS wait times.
Services are provided on a discretionary basis
To keep our costs low, we review what we offer from time to time to make sure we can provide the best member care, regardless of age and pre-existing medical condition.
We're not a health insurance provider
There are some limits and exclusions to know about. Download your guide to learn more about what’s included and how to access our services.
Hospital locations for treatment and surgery
We have a network of facilities providing members with access to surgical treatment. This network includes our own Benenden Hospital located in Kent.
Health and wellbeing tips to your inbox
If you're not yet a Benenden Health member, sign up to our newsletter for helpful advice including:
- Health and wellbeing tips
- Nutritional tips
- How our healthcare can support you through your daily life
.
Your healthcare services
With a Benenden Health membership, you'll benefit from a range of healthcare services.
Anyone can join+, no one's excluded. Everyone pays the same, regardless of age and medical history.
Join the 870,000+ people already enjoying affordable private healthcare.
Only £15.50*
per person,
per month
From day 1
-
24/7 GP Helpline
Book a telephone appointment or video consultation with a UK-based GP, 24 hours a day, 7 days a week.
247 GP Helpline -
24/7 Mental Health Helpline
Emotional support and signposting for anxiety, depression, bereavement, and more.
24/7 Mental Health Helpline -
Care Planning and Social Care Advice
Advice on adult care, plus advice for adults and children with disability or neurodiverse needs.
Care Planning and Social Care Advice -
Additional Benefits
Access recipes and exercise programmes, plus exclusive discounts on everyday health and leisure products.
Additional benefits
After 6 months
-
Medical Diagnostics
Request private medical diagnosis from our network of hospitals when there's a wait above our NHS wait time threshold.
Medical Diagnostics -
Physiotherapy
Request a physiotherapist assessment who could provide exercises either virtually or face-to-face.
Physiotherapy -
Mental Health Support
Request support for life stressors such as bereavement and issues with work or relationship difficulties.
Mental Health Support -
Cancer Support
Request support from an experienced nurse to help arrange services and therapies to aid your condition.
Cancer support
After 6 or 24 months
Request private surgical treatment when there's a wait above our NHS wait time threshold, for approved procedures in our treatment network.
Timescales may differ for existing members in Northern Ireland.
How our healthcare works
We complement the NHS
We don’t replicate some of the major services provided by the NHS such as joint replacements, brain, heart or cancer treatment.
Access Diagnosis and Surgical Treatment when NHS wait times are too long
For some services we'll ask for a NHS referral and are subject to NHS wait times.
Services are provided on a discretionary basis
To keep our costs low, we review what we offer from time to time to make sure we can provide the best member care, regardless of age and pre-existing medical condition.
We're not a health insurance provider
There are some limits and exclusions to know about. Download your guide to learn more about what’s included and how to access our services.
Health and wellbeing tips to your inbox
If you're not yet a Benenden Health member, sign up to our newsletter for helpful advice including:
- Health and wellbeing tips
- Nutritional tips
- How our healthcare can support you through your daily life
Your Benenden Health App
When you become a member you can enjoy all your membership benefits on the go.
- Book a telephone or video consultation with a GP in just a few clicks.
- Access the 24/7 Mental Health Helpline.
- Explore the Wellbeing Hub for videos, articles and classes for mental wellbeing, fitness and nutritional health.
- Access your rewards and discounts.
How Benenden Health works
We're not for profit and proud if it. So no shareholders, we put the needs of our members at the heart of everything we do.
Our discretionary model
We work on a discretionary basis, which means that the Board decides which services are provided and what's available in each service. The exception is for tuberculosis treatment, which we offer on an insured basis.
Our rulebook
We operate according to our rulebook, which contains the Benenden Healthcare Society Limited's memorandum and rules.
* From 1 April 2025, the cost of membership will increase from £15.50 to £15.85 per person, per month or £190.20 if paying annually. The cost and benefits of membership are reviewed on a regular basis, and you'll be notified of any change in advance.
Limits and exclusions apply. Fee is reviewed periodically. + UK residents only (excludes Isle of Man and Channel Islands).
