9am-5pm, Mon - Fri excludes Bank Holidays.
24th December – Lines close at 3pm
31st December – Lines close at 3pm
8am-5pm, Mon-Fri excludes Bank Holidays.
24th December – Lines open at 9am and close at 3pm
31st December – Lines open at 9am and close at 3pm
Open 24 hours, 7 days a week
Physiotherapy
Let's talk about physiotherapy
If you’re struggling with an injury, pain or want to increase your mobility our physiotherapy service might be the answer.
You can request help with short-term, structured support - such as bespoke exercise plans designed to gently tackle minor injuries or pains that have outstayed their welcome or support from a Physiotherapist or Rehabilitation Therapist.
We often take being able to move without pain for granted. But life happens – we get injured or take on some wear and tear as we age, and suddenly it’s much harder to do the things that once felt easy.
Physiotherapy can help reduce pain from current or past injuries. And by learning how to move your body in the right way, strengthen the right muscles and improve flexibility, you can keep moving your body without pain.
Our structured support gives you tailored guidance that helps get you living life the way you want to again.
How we can help
We’ll start with an assessment to check if this service is right for you. If it is, we’ll suggest one of two options:
The first is a self-managed exercise plan, where a Physiotherapist will put together a bespoke exercise plan you can follow from the comfort of your home.
The second option is treatment sessions, either as video calls with a Rehabilitation Therapist or face-to-face sessions with a Physiotherapist. These sessions are also supported with simple exercises to do at home to keep you on track.
Whichever one of these is best for you, we can support up to 6 sessions (but we find most issues are cleared up with 4 or 5 sessions).
"I received excellent care and support from the beginning of my enquiry about physiotherapy until my last session. This support I received gave me confidence and made me realise that I could get better and the additional exercises to do at home were so helpful."
Carol, July 2025
What's not included
This service is specifically for aches and pains that can be fixed with some short-term, targeted support.
So we won’t be able to help if you need more long-term or specialist treatment.
Affordable private healthcare
We're not a health insurance provider. We're a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.
- No age limits.
- Everyone is accepted (all UK residents).
- No quotes, hidden fees, or excess to pay.
- No medical questionnaire required.
Only £15.85 per person, per month.
How to access Physiotherapy treatment
Available after six months of membership
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Contact us
Log in to the Benenden Health App
Or call us on 0300 304 5700 to request a call with a Physiotherapist between 8am and 5pm (Monday - Friday).
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Assessment
Either on the app or over the phone, you can complete an assessment to see if we can help.
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Physiotherapy treatment
We'll provide self-managed exercise, virtual or face-to-face treatment with a Physiotherapist and next steps.
Call Charge Information: Calls to 03 numbers from UK landlines and mobiles cost no more than a national rate call to 01 or 02 numbers. If you receive inclusive free calls to 01 or 02 numbers with your landline or mobile tariff, calls to 03 numbers will also be included.
