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Physiotherapy

After six months of membership, you can request an assessment of your condition, which will help us find out if you're likely to benefit from physiotherapy and if so, the best course of treatment for you.

AVAILABLE AFTER SIX MONTHS OF MEMBERSHIP

What's included

To get started we'll assess your condition to see if we can help and if so, determine the best course of treatment for you.​ You can do your assessment at a time to suit you via the Benenden Health App.​

If treatment is recommended, the type of treatment you may receive will involve either guided self-managed exercise, virtual or face-to-face sessions.

Guided self-managed exercise

For symptoms that can be managed through exercise, your physiotherapist will design a bespoke programme to address your needs. The physiotherapist will support your journey by case management calls.

Your exercises can be accessed through your personalised Online Digital Rehabilitation programme, accessible on a tablet, computer or app, or we can send you a paper copy in the post. The programme will record your activity to help inform your physiotherapist on your progress and they'll use this to support your recovery.

Virtual or face-to-face physiotherapy

The number of virtual or face-to-face sessions will be based on clinical guidance and will be up to six sessions. You may also be advised to complete exercises at home. Between October 2021 and October 2022, the average number of sessions recommended by physiotherapists were 4.4 per case. Physiotherapists are fully active members of the Chartered Society of Physiotherapy (CSP) and registered with the Health and Care Professions Council (HCPC).

 

Affordable private healthcare

We’re not a health insurance provider. We’re a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.

  • No age limits.
  • Everyone is accepted (all UK residents).
  • No quotes, hidden fees, or excess to pay.
  • No medical questionnaire required.

Only £15.85 per person, per month.

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We're the trusted healthcare provider of 870,000+ people in the UK
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"From my first call to Benenden Health requesting help with physiotherapy, to having my first face to face appointment which took less than a week, I am already making progress with my treatment. Everyone I have dealt with have been really helpful and offered first class help and advice. Thank you!"

Pamela - Joined 2016

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Sue - Joined 2010

 

How to access Physiotherapy treatment

Available after six months of membership

  1. Contact us

    Log in to the Benenden Health App and complete your assessment.

    Or

    Call us on 0300 304 5700 to request a call with a physiotherapist between 8am and 5pm (Monday - Friday).

  2. Assessment

    We'll complete an assessment to help us find out if you're likely to benefit from physiotherapy and if so, the best course of treatment for you.

  3. Following assessment

    At this stage you may be provided with guided self-managed exercise, virtual or face-to-face physiotherapy.

Please ensure you've read and understood what is and isn't included.

Call Charge Information: Calls to 03 numbers from UK landlines and mobiles cost no more than a national rate call to 01 or 02 numbers. If you receive inclusive free calls to 01 or 02 numbers with your landline or mobile tariff, calls to 03 numbers will also be included.