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Physiotherapy

You can call us to request an assessment of your condition, which will be done over a video call or by telephone. The assessment will help us find out if you're likely to benefit from physiotherapy and if so, the best course of treatment for you.

AVAILABLE AFTER SIX MONTHS OF MEMBERSHIP

What's included

If treatment is recommended, the type of treatment you may receive will involve either guided self-managed exercise, virtual or face-to-face sessions.

Guided self-managed exercise

For symptoms that can be managed through exercise, your physiotherapist will design a bespoke programme to address your needs. The physiotherapist will support your journey by case management calls.

Your exercises can be accessed through your personalised Online Digital Rehabilitation programme, accessible on a tablet, computer or app, or we can send you a paper copy in the post. The programme will record your activity to help inform your physiotherapist on your progress and they'll use this to support your recovery.

Virtual or face-to-face physiotherapy

The number of virtual or face-to-face sessions will be based on clinical guidance and will be up to six sessions. You may also be advised to complete exercises at home. Between October 2021 and October 2022, the average number of sessions recommended by physiotherapists were 4.4 per case. Physiotherapists are fully active members of the Chartered Society of Physiotherapy (CSP) and registered with the Health and Care Professions Council (HCPC).

 

Healthcare done different

We’re not a health insurance provider. We’re a not-for-profit who complement the NHS, and we're on a mission to make private healthcare accessible to all.

  • No age limits.
  • Everyone is accepted (all UK residents).
  • No quotes, hidden fees, or excess to pay.
  • No medical questionnaire required.

Only £15.50* per person, per month.

A smiling lady

 

We're the trusted healthcare provider of 870,000+ people in the UK
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"I joined Benenden Health on the recommendation of a friend and have already been impressed with their patient care. I required a scan and my GP told the waiting list would be 18 -24 months. Contacted Benenden Health, had the scan within 2 months. My wife has also become a member. It has given us great peace of mind for the future."

Colin - Joined 2021

"From my first call to Benenden Health requesting help with physiotherapy, to having my first face to face appointment which took less than a week, I am already making progress with my treatment. Everyone I have dealt with have been really helpful and offered first class help and advice. Thank you!"

Pamela - Joined 2016

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Sue - Joined 2010

"From start to finish everything was dealt with pleasantly and efficiently. With Benenden Health, help and advice was always just a phone call away."

Helen Graham - Joined 2010

 

How to access Physiotherapy treatment

Available after six months of membership

  1. Contact us

    Call us on 0300 304 5700 to request a call with a physiotherapist between 8am and 5pm (Monday - Friday).

  2. Assessment

    The physiotherapist will assess your condition to determine if you're likely to benefit from physiotherapy.

  3. Following assessment

    At this stage you may be provided with guided self-managed exercise, virtual or face-to-face physiotherapy.

Please ensure you've read and understood what is and isn't included.

* From 1 April 2025, the cost of membership will increase from £15.50 to £15.85 per person, per month or £190.20 if paying annually. The cost and benefits of membership are reviewed on a regular basis, and you'll be notified of any change in advance.

Call Charge Information: Calls to 03 numbers from UK landlines and mobiles cost no more than a national rate call to 01 or 02 numbers. If you receive inclusive free calls to 01 or 02 numbers with your landline or mobile tariff, calls to 03 numbers will also be included.